WASHIGANG REWARDS

You need an account on our website to view and redeem your shop credit. If you already have an account, your credit will be automatically waiting for you. If you don't, you can create an account here. The email address on your account must match the email address you used at checkout. Your shop credit will automatically be applied as a discount on your cart when you next log-in to your account and go to the checkout. If you cancel your checkout, your shop credit will be added back to your account to use next time.

Nope! Spend it or save it, it's up to you!

Unfortunately, no. The way our system works is that shop credit is turned into a discount code at checkout, and therefore cannot be used with another discount code. If you have a different discount code you would like to use, simply remove the shop credit code at checkout and enter the new code. Your shop credit will automatically be added back to your account to use next time.

If we told you, that would spoil the surprise!

If your store credit isn’t working, please try these steps:

• Make sure you are logged into your account. Double check the email address associated with your account matches the email from any past orders you have placed.
• We recommend logging in to your account BEFORE any items are added to your cart. 
• If you are logged in and have items in your cart and the credit still hasn’t applied, click on the ‘Account’ link at the top of the page. Wait a moment for the ‘Store Credit’ link to appear below your name & address. You can then click the link to view your store credit and manually apply it to your cart.

If your credit still isn't working or you are having any other issues, please contact us and we will do our best to help!